Unlock Your Campus Life: FAQs About ZotKey

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How do I submit a photo for my UCI ID?

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All photos for students, faculty and staff, must be submitted online. Please view instructions here on how to submit a photo for approval.

How long do photo approvals take?

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Your photo will be approved or denied 24-48 hours after submitting (not including weekends and holidays). You will receive an automated email whether it has been approved or denied. In order to make sure your photo is not denied please watch the submission video and review guidelines.

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What qualifies as a supporting document for photo uploads?

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Supporting documents must include a recent photo of yourself and your full legal name
Any of the following pieces of government-issued identification are acceptable:

Passport photo page / Passport Card
Driver's License
State issued identification card
Permanent Resident Card
Trusted Traveler Card
US Armed Services identification cards

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Where do I get my ID Card?

You can access your mobile ID on any smartphone with the app Atrium Campus Connect.

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Apple iOS Store

https://apps.apple.com/us/app/atrium-campus-connect/id1596975756

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Google Play Store

https://play.google.com/store/apps/details?id=com.atriumcampus.connect

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If you do not have a smartphone with a data plan please contact CardServices@uci.edu

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Can I change how my name is displayed on my ID card

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We only print First/Preferred Names and Last Names provided by the registrar. If you’d like to edit your name, please visit the Registrar to update your preferred name.

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If I already have a physical card, do I need a mobile ID?

No. Physical cards may be kept for now, but we do plan on switching to 100% mobile in the future. If you would like to use a mobile ID instead of your physical ID, please contact CardServices@uci.edu . Mobile ID works like your physical card, but you don’t have to worry about misplacing it!

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Can I have a mobile and physical ID?

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You may only have only one ID. If you are receiving an ID after June 1st 2023 this ID will be mobile. If you do not have a smartphone you will need to contact CardServices@uci.edu .

Where on campus can I use my ID Card?

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Your UCI ID can be used in a variety of ways:

UCI Dining - Connect it to your Meal Plan or Zot Bucks and just scan to eat! Available to use at on campus Dining Halls, Starbucks, Cafes, Convenience Stores, Food Courts etc.
The Hill Bookstore - Purchase textbooks and school merchandise
Test Taking - You will need your ID in order to take tests in the classroom
Discounts - Use anywhere student discounts are given! Check a short list of UCI participants here

Who do I contact if I’m having an issue with UCI ID?

If you have any questions regarding your ID please contact CardServices@uci.edu

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How long will it take to get my card?

Digital ID’s are instant after photo approval!

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How do I load money onto my mobile ID?

You can load Zot Bucks, Flex Dine, or Meal Plan funds all on your Atrium Connect Profile. For individual how-to’s please click the link(s) below:

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Meal Plan - Gives you access to both of our all-you-care-to-eat dining halls, Brandywine and The Anteatery.
FlexDine - Use at any of our cafes, restaurants and convenience stores across campus.( *Excluding Café Espresso and the University Club*) Also use with your Grubhub app when purchasing from the above places!
Zot Bucks - Used for purchases at the Hill, dining locations, and convenience stores

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Does the money I add onto my student ID expire?

There are different funds that can be loaded to your UCI ID

Zot Bucks - Zot Bucks are currently refundable until Sept. 19th, 2023. To request a refund you must email CardServices@uci.edu before Sept. 19th.
Meal Plan: All Anteater plans (excluding the 7-Day All Access and Housing Meal Plan) carry over between quarters, but do expire. Please check Dining Meal Plan FAQs for more information.

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Is there a charge for replacements of physical IDs?

If you lose your physical ID, it will need to be replaced with a mobile ID. Please contact cardservices@uci.edu for more information.

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How do I get a UCI Staff/Faculty ID Card?

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All photos must be submitted online. Please seehttps://studentaffairs.uci.edu/photo-ID-help/ on how to submit a photo for approval. Photos are no longer taken in person.

Where can I view my mobile ID?

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To view your photo in your Mobile ID, please log onto UCI Connect: https://uciconnect.atriumcampus.com/

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You may use your Mobile ID on any smart phone with the app Atrium Campus Connect.

Apple iOS Store

https://apps.apple.com/us/app/atrium-campus-connect/id1596975756

Google Play Store

https://play.google.com/store/apps/details?id=com.atriumcampus.connect

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Can I accept Mobile IDs as identification for exams?

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Yes! More students are going to have Mobile ID’s than physical ones. If you do not want students to have their phones / mobile ID’s out when test taking, please verify them before they enter class or before the exam starts.

Can I collect physical cards and check mobile IDs separately?

No. For security purposes, mass collecting student IDs is not allowed. Do not have students pass down ID’s to the front row to check them. There are new devices that allow people to copy

Will I need a physical ID to enter labs?

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No. Your digital ID works just as a physical ID would.

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Who do I contact if I’m having an issue with UCI ID?

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If you have any questions regarding your ID please contact CardServices@uci.edu

How long will it take to get my card?

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Mobile IDs are instant after photo approval!

Can I have a mobile and physical ID?

If you are a staff member receiving an ID after June 1st 2023, you may only have one ID. This ID will be mobile. If you do not have a smartphone you will need to contact CardServices@uci.edu .